Terms of Service

Last Updated: January 21, 2026

Welcome to Kagan AI LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our AI automation and integration services, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1 Acceptance of Terms

By accessing or using the Services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

Your continued use of the Services constitutes acceptance of any modifications to these Terms.

2 Description of Services

Kagan AI provides artificial intelligence integration, automation consulting, custom AI solutions, and related services to businesses. Our Services may include, but are not limited to:

  • AI strategy consulting and planning
  • Custom AI solution development and integration
  • Process automation implementation
  • Training and ongoing support services
  • Software as a Service (SaaS) offerings

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, without liability to you.

3 Payment Terms and Recurring Billing

3.1 Fees and Payment

You agree to pay all fees associated with your use of the Services as set forth in your service agreement, proposal, or subscription plan. All fees are quoted and payable in United States Dollars (USD) unless otherwise specified.

3.2 Recurring Subscription Billing

BY SUBSCRIBING TO A RECURRING PAYMENT PLAN, YOU AUTHORIZE KAGAN AI TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS (monthly, quarterly, or annually, as selected) until you cancel your subscription.

  • Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.
  • Billing Date: You will be billed on the same day of each billing period as your initial subscription date.
  • Payment Authorization: By providing payment information, you authorize us to charge the payment method on file for all amounts due, including any applicable taxes and fees.
  • Payment Method Updates: You are responsible for maintaining current, complete, and accurate payment information. We reserve the right to suspend or terminate your Services if payment fails.

3.3 Price Changes

We reserve the right to change our pricing at any time. For recurring subscriptions, price changes will take effect at the start of your next billing cycle following at least 30 days' advance notice. Your continued use of the Services after the price change constitutes acceptance of the new pricing.

3.4 Failed Payments

If a payment fails or is declined, we may attempt to process the payment again. If payment continues to fail, we reserve the right to suspend or terminate your access to the Services. You remain responsible for any uncollected amounts and may be subject to late fees.

3.5 Taxes

All fees are exclusive of applicable federal, state, local, or foreign taxes, levies, or duties. You are responsible for paying all such taxes associated with your purchase, except for taxes based on our net income.

4 Cancellation and Refunds

4.1 Cancellation by Client

You may cancel your subscription at any time by contacting us at [email protected] or through your account settings. Cancellation will be effective at the end of your current billing period. YOU WILL NOT BE CHARGED FOR SUBSEQUENT BILLING PERIODS AFTER CANCELLATION, BUT YOU WILL NOT RECEIVE A REFUND OR CREDIT FOR ANY UNUSED TIME IN YOUR CURRENT BILLING PERIOD.

4.2 No Refunds

ALL FEES PAID ARE NON-REFUNDABLE except as expressly stated in these Terms or as required by applicable law. This includes, but is not limited to:

  • Subscription fees for any unused portion of a billing period
  • One-time setup or implementation fees
  • Consulting or professional services fees for work performed
  • Fees for Services that have been made available to you

4.3 Exceptions

Refunds may be provided at our sole discretion in cases of:

  • Billing errors attributable to Kagan AI
  • Services not delivered as contracted due to Company fault
  • As required by applicable consumer protection laws

Refund requests must be submitted in writing to [email protected] within 30 days of the charge in question.

5 User Obligations

You agree to:

  • Provide accurate, current, and complete information during registration and maintain the accuracy of such information
  • Use the Services only for lawful purposes and in compliance with all applicable laws and regulations
  • Not use the Services to transmit malicious code, viruses, or any harmful materials
  • Not attempt to gain unauthorized access to our systems or networks
  • Not reverse engineer, decompile, or attempt to extract source code from any aspect of our Services
  • Not use the Services in any manner that could damage, disable, overburden, or impair our servers or networks
  • Not use the Services to violate any third-party rights, including intellectual property rights
  • Maintain the security and confidentiality of your account credentials

You are solely responsible for all activity that occurs under your account.

6 Intellectual Property Rights

6.1 Company Intellectual Property

All content, materials, software, tools, methodologies, frameworks, and intellectual property provided as part of the Services, including but not limited to text, graphics, logos, code, algorithms, and documentation (collectively, "Company IP"), are owned by or licensed to Kagan AI and are protected by copyright, trademark, patent, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes only.

6.2 Client Data and Materials

You retain all rights to any data, content, or materials you provide to us ("Client Data"). By providing Client Data, you grant us a limited license to use, process, and analyze such data solely for the purpose of providing the Services to you.

6.3 Custom Developments

For custom AI solutions and developments created specifically for you, ownership rights will be determined by the terms of your specific service agreement or statement of work.

7 Confidentiality

Each party agrees to maintain the confidentiality of any confidential information disclosed by the other party and to use such information only for purposes related to the Services. This obligation survives termination of these Terms for a period of three (3) years.

Confidential information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully in the receiving party's possession prior to disclosure; (c) is independently developed without use of the confidential information; or (d) is rightfully obtained from a third party without breach of confidentiality obligations.

8 Warranties and Disclaimers

8.1 Company Warranties

We warrant that we will perform the Services in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, KAGAN AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT:

  • The Services will meet your specific requirements or expectations
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Services will be accurate or reliable
  • Any errors or defects in the Services will be corrected

AI technology is evolving and may produce unexpected results. You acknowledge that AI systems can make errors and that results may vary based on implementation and usage.

9 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL KAGAN AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Business interruption or operational delays
  • Cost of substitute services or procurement of replacement services
  • Loss of goodwill or reputation
  • Any other intangible losses

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KAGAN AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO KAGAN AI DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE THOUSAND DOLLARS ($1,000), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

10 Indemnification

You agree to indemnify, defend, and hold harmless Kagan AI and its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your violation of any applicable laws or regulations
  • Any Client Data or materials you provide to us
  • Any actions taken by third parties using your account credentials

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

11 Term and Termination

11.1 Term

These Terms commence when you first access or use the Services and continue until terminated in accordance with these Terms.

11.2 Termination by You

You may terminate these Terms at any time by canceling your subscription and ceasing all use of the Services. Cancellation procedures are outlined in Section 4.

11.3 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent, illegal, or abusive activity
  • Upon your request for cancellation
  • At our discretion if we cease providing the Services

11.4 Effect of Termination

Upon termination:

  • Your right to access and use the Services immediately ceases
  • You remain responsible for all fees and charges incurred prior to termination
  • We may delete your account and all associated data, subject to applicable law
  • Sections of these Terms that by their nature should survive termination will survive, including but not limited to Sections 3 (Payment), 6 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), and 12 (Dispute Resolution)

NO REFUNDS OR CREDITS WILL BE PROVIDED FOR PARTIAL MONTHS OR UNUSED SERVICES UPON TERMINATION.

12 Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

12.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiations for at least thirty (30) days.

12.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

The arbitration will be conducted by a single arbitrator, and the arbitration hearing will be held in the United States. The arbitrator's decision will be final and binding, and judgment may be entered upon it in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND KAGAN AI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.4 Exceptions

Either party may seek equitable relief in a court of competent jurisdiction for violations of intellectual property rights or confidentiality obligations.

12.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [YOUR STATE], without regard to its conflict of law principles. Any arbitration or court proceedings shall take place in [YOUR COUNTY/CITY, STATE].

13 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website with a new "Last Updated" date
  • Sending an email notification to the address associated with your account
  • Providing in-app or in-service notifications

Material changes will be effective thirty (30) days after notice is provided. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must cancel your subscription and stop using the Services.

14 General Provisions

14.1 Entire Agreement

These Terms, together with any service agreements, statements of work, or other written agreements between you and Kagan AI, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

14.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

14.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.

14.6 Independent Contractors

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

14.7 Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties hereto.

14.8 Electronic Communications

You consent to receive electronic communications from us, including emails and notices posted on our website or through the Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Questions About These Terms?

If you have any questions, concerns, or need clarification about these Terms of Service, we're here to help.

Important Legal Notice

These Terms of Service constitute a legally binding agreement. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We recommend that you print or save a copy of these Terms for your records.

Company Information:
Kagan AI LLC
Email: [email protected]
Last Updated: January 21, 2026